journal of sustainable studies joss
Abstract:
The current study aimed to shed light on the impact of universal health coverage in enhancing the value achieved for him/her for a sample of (491) patients who came to (18) primary health care centers in the city center of Al-Diwaniyah. The universal health coverage variable includes three main dimensions: population coverage, health service coverage, and financial coverage As for the customer value variable, which emphasizes the value that the customer obtains as a result of his/her use of health services provided in health care centers, it includes four main dimensions: functional value, emotional value, financial value and social value. The most important statistical methods and programs used in data analysis and processing are: normal distribution test, confirmatory structural validity test, (Pearson correlation coefficient analysis), regression analysis using structural equation modeling, and the most important statistical programs were: (SPSS _ V.26; Microsoft Exce_2010; AMOS_V.25) . The study reached a set of conclusions, the most important of which is the existence of a correlative and impact relationship of the dimensions of the universal health coverage on the dimensions of the Realized value of the patients.
Keywords: universal health coverage, Realized value patients.