journal of sustainable studies joss
Impact of total quality management on the quality of work life
An analytical study of the opinions of a sample of workers in the maysan oil company
| Prof. Dr. Bushra Abdel Hamza Abbas
Al-Qadisiyah University/ College of Administration and Economics Business Administration Department |
| Hossein Briou Aneed
Al-Qadisiyah University/ College of Administration and Economics Business Administration Department |
Abstract :
Current research seeks to identify the impact of total quality management as an independent variable across its dimensions (support of senior management, focus on customers, process management, training and learning, relationship management with suppliers, continuous improvement) on the quality of work life in its dimensions (physical work environment, occupational stress Growth and development, social support, compensation and reward, job characteristics) in the Maysan Oil Company, the research sample included (292) individuals working in the company, and for the purpose of achieving the goal of the research, a questionnaire was adopted to collect data related to research variables, and the descriptive analytical approach was adopted in search, ). The results were reached using the statistical program such as (SPSS.V.24) and the program (Amos.V.24) to analyze the data to reach conclusions, the most prominent of which was the existence of a correlation and impact between total quality management on the quality of work life. Based on the conclusions reached.
Keywords: (Total Quality Management – Quality of work life).